Forgot your password? Reset your password using this guide.


  1. Go to our web-app Reset Your Password page. Follow this link, or alternatively click the "forgot password?" link on the login page within the app.
  2. Fill in your account's email address you need to reset.
  3. Click the Reset Password button.
  4. An email verification message will be sent to the mailbox you entered, please go to your inbox and locate the message (Check your spam folder as well in case you don't see it in your inbox).
  5. Click the  Reset your password link within the message body.
  6. You will be redirected back into our web-app.
  7. Fill in a new password following these rules:
    • The password must be at least 6 characters long.
    • The password must contain at least one letter and at least one number.
    • The password must contain at least one upper-case letter.
    • The password may contain special characters if you choose to use them.
  8. Click the Reset Password button.
  9. Your password was changed, you can now Log-In successfully into your account using your new password.